At Knife River, total customer satisfaction is our ultimate goal, and total customer service is the key to that goal. Whether it is providing preliminary budget pricing, offering design assistance from one of our qualified staff engineers, or attending project meetings, we realize that the success of your job is directly linked to the services we provide.

Communication is the cornerstone of any successful project; that is communication between the designers, the architects, the contractors, the other trades, and the precaster. Knife River believes that early and continuing involvement in all levels of communication on each project yields beneficial results ranging from design-cost reduction, to the on-time delivery of “perfect-fit” precast components.

We have a long history of working with our customers to achieve complete fulfillment of their expectations. Customers expect quality and we pride ourselves on the level of detailing we devote to each and every project. You expect straightforward pricing and we honor our prices at bid time. You expect on-time delivery and we operate an extensive fleet of trucks and hauling equipment, specially outfitted for the rigorous demands of over-width, over-length, and over-weight loads. When necessary, we visit difficult delivery sites to assist our customer with solutions to site access.

We are certified by the Precast/Prestressed Concrete Institute (PCI), a national association that assures adherence to industry standards and practices. Our commitment to and continuing involvement with PCI allows us access to a broad-based resource of industry experts, thus greatly expanding our available knowledge base for time-intensive research of challenging precast projects. In addition, we maintain a comprehensive archive of our past projects, thus placing us in a prime position to be able to assist the design community in the evaluation and upgrade of existing precast structures.

At Knife River, we place all of our resources to the job at hand; your job. We believe that once a project is completed, all concerned with its design and construction should feel a sense of pride and accomplishment, knowing that it was a project that was designed to project plans and specifications, delivered on-time, and completed within budget.

We are committed to quality—the quality of the products we produce, the quality of the services we supply, the quality of the business relationships we cultivate. And that’s really “What Sets Us Apart”.